Crumbl Cookies Bakers and Customer Service - Jenkintown
Part Time • Jenkintown, PA, 19046, Jenkintown
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- $10.50 - $13.50 / hour minimum depending on experience*
- Access to earn monthly shared bonus in our attendance and performance points program
- Part-Time or Full-Time
- Structured Training with Fixed Raises per Completion
- 401k with Matching
- Generous PTO Accrual
- "We Pay for A's" Bonus Program for high school and college students
The Crumbl Mission:
To bring friends and families together over a box of the best desserts in the world.
About Us:
Crumbl is the nation's largest gourmet dessert company, with over 1,000 stores in the United States and Canada. We rotate the menu EVERY week, with a minimum of eight unique cookies, pies, and cakes all in a personal size and in "minis" for groups and sharing. All dough production, baking, and assembly takes place in our open bakery, in clear view of our amazing customers. Working at Crumbl is never boring, with many different opportunities to learn new things and to be the bright spot in every customer's day. Our goal is always to promote from within, and we believe strongly in supporting our employee’s efforts to grow and advance both at work and in school, which is why we have fixed raises for completing our training courses as well as offer a “We Pay For A’s” bonus program for students who get good grades.
Position Description:
We call all employees who are not in a leadership or management position "Bakers". It is a general title that offers a wide range of areas on which successful employees can focus. All positions are part of a team effort in delivering on our main goal of creating great experiences and memorable moments for our customers. Everyone shares responsibility for quality, service, and store cleanliness.
To bring friends and families together over a box of the best desserts in the world.
About Us:
Crumbl is the nation's largest gourmet dessert company, with over 1,000 stores in the United States and Canada. We rotate the menu EVERY week, with a minimum of eight unique cookies, pies, and cakes all in a personal size and in "minis" for groups and sharing. All dough production, baking, and assembly takes place in our open bakery, in clear view of our amazing customers. Working at Crumbl is never boring, with many different opportunities to learn new things and to be the bright spot in every customer's day. Our goal is always to promote from within, and we believe strongly in supporting our employee’s efforts to grow and advance both at work and in school, which is why we have fixed raises for completing our training courses as well as offer a “We Pay For A’s” bonus program for students who get good grades.
Position Description:
We call all employees who are not in a leadership or management position "Bakers". It is a general title that offers a wide range of areas on which successful employees can focus. All positions are part of a team effort in delivering on our main goal of creating great experiences and memorable moments for our customers. Everyone shares responsibility for quality, service, and store cleanliness.
- Bakers: Entry level and part-time position mostly involved in balling our dough and portioning cakes and pies; in addition to boxing and decorating orders and presenting them directly to our customers. Hence the "customer service" mentioned in our job headline.
- Sr. Bakers: Do everything a Baker does, but is at least 18 years old, and also able to be an advisor to others and leading balling teams. Sr. Bakers will have the opportunity to begin training for more advanced roles like Mixing and Baking.
Minimum Job Requirements:
- At least 16 years old (hours limited by PA law until 18)
- Availability to weekday evenings and occasional Saturdays (we're closed Sundays)
- Work permit from your school if under 18
- Access to smart phone or tablet for access to training and communications
- Food Handlers Permit within 1 week of hire
- Reliable Transportation
- Successfully pass screening tests for integrity, teamwork, and customer service
- Complete 5-15 minutes of weekly menu training on personal smart phone or tablet
*Hourly Waged Advertised Includes Guarantee Tip Minimum:
This role includes TIP SHARING as part of the advertised hourly pay. For the remainder of 2024, the minimum tip guarantee is $2.50 per hour for all shifts, meaning the base wage will be $8.00 - $11.00 per hour, plus that $2.50 guarantee. As of January 1st, 2025, the tip guarantee is subject to change, and will be higher for evenings, nights, and weekends than it is during daytime weekday hours. Tip sharing is NOT capped, so if the store collects more tips than the minimum, that portion will be shared according to policy. The minimum guaranteed tip amount and overall program rules are subject to change every calendar quarter.
Shift Options:
This role includes TIP SHARING as part of the advertised hourly pay. For the remainder of 2024, the minimum tip guarantee is $2.50 per hour for all shifts, meaning the base wage will be $8.00 - $11.00 per hour, plus that $2.50 guarantee. As of January 1st, 2025, the tip guarantee is subject to change, and will be higher for evenings, nights, and weekends than it is during daytime weekday hours. Tip sharing is NOT capped, so if the store collects more tips than the minimum, that portion will be shared according to policy. The minimum guaranteed tip amount and overall program rules are subject to change every calendar quarter.
Shift Options:
- Monday - Thursday: Various times as early as 6 a.m. and late as 10:30 p.m
- Friday - Saturday: Various times as early as 6 a.m. and late as midnight
- Sunday: We are closed every Sunday
- Flexible scheduling is offered, but you will be required to commit to your overall availability in writing, and will responsibility for finding approved replacement if you cannot attend any scheduled shift
Immediate Benefits:
- Employee Discount
- Free Cookie with every shift
- PTO Accumulation
- 401k with Matching for non-Seasonal
- Closed Sundays
Work Location:
1595 The Fairway, Jenkintown, PA 19046
1595 The Fairway, Jenkintown, PA 19046
Compensation: $10.50 - $15.00 per week
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are CNH Group, a growing franchisee of Crumbl Cookies with 3 locations open in the greater Philadelphia area (Jenkintown, Newtown Square, Exton) and more locations on the way!
Crumbl Cookies is the nation's fastest-growing and largest gourmet cookie company, with over 750 stores in the USA. We offer a fast-paced, fun environment with plenty of learning opportunities, room for advancement, and flexible scheduling options.
Crumbl Cookies is the nation's fastest-growing and largest gourmet cookie company, with over 750 stores in the USA. We offer a fast-paced, fun environment with plenty of learning opportunities, room for advancement, and flexible scheduling options.
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